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Calls on my landline have been dropping calls for the last month. I have tried tech support with no help. Tried new phones, rebooting modem and nothing helps. A tech was sent out to replace modem and when I explained problem he said many customers are having this problem, it is a glitch in the modems software, and even replacing with new will not help as the glitch is in there as well, and no idea when it will be fixed. I am so upset that I do not have a reliable land line. Can the moderator shed on this problem?
I have already contacted tech support several times, and nothing works. Not sure this will do any good either but I will give it try.
We have the same problem with dropped calls. Suspect the modem. Sorry to hear that Cox has no answers, especially at the high prices we pay