Dropped Calls
Calls on my landline have been dropping calls for the last month. I have tried tech support with no help. Tried new phones, rebooting modem and nothing helps. A tech was sent out to replace modem and...
Forum Discussion
I was having the same problem with calls dropping after 30 minutes. Began after Cox replaced my old phone modem. I read here about the phone line being connected to the Tel 2 vs Tel1 input. Mine was connected to Tel 2. I disconnected everything and plug into Tel 1. After rebooting the problem appears resolved. Time will tell🤞
Hi MamaD,
Only use TEL 1 and you should be fine.
Thank you,
Mike J.
Cox Support Forums Moderator
Only use TEL 1 and you should be fine.
Thank you,
Mike J.
Cox Support Forums Moderator
