Dropped Calls
Calls on my landline have been dropping calls for the last month. I have tried tech support with no help. Tried new phones, rebooting modem and nothing helps. A tech was sent out to replace modem and...
Forum Discussion
I've had the same issue for months and months. Initially, I tried just rebooting the modem. Finally, I bought new phones. When that didn't work, I called Cox. They tried resetting my modem remotely. Last thing they did was replace the modem. The problem remains. Cox really needs to get serious about fixing whatever is causing this!!!
I'm sorry to hear you've had such trouble with phone service. When I look from this end everything seems OK with the Cox equipment. If possible, I'd suggest trying to connect a phone directly to the tel1 port on the modem and see if there is any improvement.
-Chris
-Chris
