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Calls cut off at exactly 30 minutes

LA Guy
over 2 years ago

Whenever my call length hits 30 minutes the call is automatically cut off. Is anyone else experiencing this issue?

Parents
  • 0 over 2 years ago
    LA Guy,

    Have you checked to see if this is happening on all the phones in your home at this time? Are you able to get a dial tone once the call disconnects. Would you try a reboot of the modem to see if this resolves this issue as well?

    Mark M.
    Cox Support Forums Moderator
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