Calls cut off at exactly 30 minutes
Whenever my call length hits 30 minutes the call is automatically cut off. Is anyone else experiencing this issue?
Forum Discussion
OMG! This happens to me too! Normally talking to my Mom on Sunday’s where are conversation runs longer. I always thought this was happening on her end until I saw this post! Call always drops between 30-35 minutes.
Hi @DebbieG,
If your calls are dropping make sure that you reset the telephone modem by unplugging it for 30 seconds and then plugging it back in. If that does not stop the calls from dropping off then you may need to email us at cox.help@cox.com with your full name and address. That way we can schedule a telephone technician to come out and investigate this issue.
Ben S.
Cox Support Forums Moderator
If your calls are dropping make sure that you reset the telephone modem by unplugging it for 30 seconds and then plugging it back in. If that does not stop the calls from dropping off then you may need to email us at cox.help@cox.com with your full name and address. That way we can schedule a telephone technician to come out and investigate this issue.
Ben S.
Cox Support Forums Moderator
