Forum Discussion
DebbieG
4 years agoNew Contributor II
OMG! This happens to me too! Normally talking to my Mom on Sunday’s where are conversation runs longer. I always thought this was happening on her end until I saw this post! Call always drops between 30-35 minutes.
- BenS14 years agoFormer ModeratorHi @DebbieG,
If your calls are dropping make sure that you reset the telephone modem by unplugging it for 30 seconds and then plugging it back in. If that does not stop the calls from dropping off then you may need to email us at cox.help@cox.com with your full name and address. That way we can schedule a telephone technician to come out and investigate this issue.
Ben S.
Cox Support Forums Moderator
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