Recent Discussions
Call History Update
Call records were displayed in the All tab for a few hours on 01/14/2025, then disappeared again and haven't been seen since. For call records to be available after a month-long outage and then be removed again would have required someone at Cox to have done something to cause it. Has anyone who experienced the Call History outage on 12/13/2024 had the issue fixed?
Fake or Real?
I am a new Cox member, it's been only about a month. But I've been getting calls nearly every day this week from a number listed as Cox Communications. The number is 1-877-316-1403. Every time I answer the phone it hangs up after a few seconds. If I recall the number it will identify itself as Cox Communications, tell me to hold for the next agent but them immediately hang up. Is this a real Cox number or is this just something I should block? I have no idea what the purpose of the call would be.Forum discussion sorting
I've noticed that discussions about the Call History outage aren't sorted to the top of the Community discussion board when new replies are posted. Call History Update | Cox Community Call History Not Working | Cox Community No phone call history | Cox Community CALL HISTORY NOT FUNCTIONING | Cox Community Phone tools not working for a few days; I need call history! | Cox Community call log | Cox Community Phone tools not working | Cox Community
No phone call history
I no longer have any phone call HISTORY if I look on line in the phone tools section. I did last week but no longer, My address book is fine I did a Chat twice and all they did was do some scan and say nothing is wrong and to make a call and wait the 15 minutes..but alas still no history. Any other suggestions?
