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Firmware Update

I have a Motorola branded SBG6580 Modem/Router that I've been using with my Cox internet for several years without any issues.  It currently has firmware version SBG6580-

According to Cox the newer firmware version is SBG6580- and that this is updated automatically. I tried to have Cox update the firmware but to no avail. What else can be done?

No Data
  • Perhaps log into your Cox account and send a reset command to your modem.  About all you can do for now.

    Are you having a problem or just want the update?  What's in the, efficiency, functionality?

    I don't mean to reset your modem locally via its recessed button on the back but to send a reset command from the Cox headhead.  A network reset may update your firmware or may not.  Worth a try.