Arris TG1682G Firmware update not delivered
Other cox customers have received update firmware for their Arris TG1682G based on searching the forums, some as many as 4 months ago. Customer support said every TG1682G is on the same version (lol), he sent me a "new signal" that would "clear the router cache". And so the router rebooted and still on the same ol firmware from feb2018.
Any idea when I will get the update?
- Hello. Typically we do push new firmware out to all modems. However, sometimes a modem may not accept or receive the firmware update. I have sent a signal to your modem to update the firmware at this time. Please let us know if you continue to have any issues with the internet service. Thanks. -Allan Cox Support Forums Moderator.