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Gold Standard Instructions For Replacing Current Combo Modem/ Router With New NETGEAR - Nighthawk CAX30 AX2700 Wi-Fi 6 Cable Modem Router

I want to make this as painless and foolproof as possible when the time comes. Unit is already Cox approved.

I can go on the Cox website and I found two links. I get the feeling however they may be talking about modems that you get from Cox and this is not the case. I'll be purchasing the Nighthawk.

https://www.cox.com/residential/support/activating-a-new-modem-or-gateway.html

https://www.cox.com/residential/support/activating-your-new-internet-or-phone-modem.html

Are there better DIY instructions on how to pull the plug on my current working modem and plug in the new one via Ethernet to get it working and registered with Cox?

I guess I can always call up support and ask them for help but I wanted to see what you all had to say first. TIA.

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  • I have landline service with Cox so the rep freely loaned me a combo DOCSIS-landline modem.

    After 6 months, the DOCSIS portion of the combo device failed.  I still had my previous DOCSIS 3.0...which had previously registered fine with Cox...but when I reconnected it the second time, I still had to call to register and activate it.

    Bottom line:  If you're not registered (scheduled) for a self-install, you'll need to call.

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