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Harmony1973's avatar
Harmony1973
New Contributor
4 years ago

Gold Standard Instructions For Replacing Current Combo Modem/ Router With New NETGEAR - Nighthawk CAX30 AX2700 Wi-Fi 6 Cable Modem Router

I want to make this as painless and foolproof as possible when the time comes. Unit is already Cox approved. I can go on the Cox website and I found two links. I get the feeling however they may be...
Bruce's avatar
Bruce
Honored Contributor III
4 years ago

I have landline service with Cox so the rep freely loaned me a combo DOCSIS-landline modem.

After 6 months, the DOCSIS portion of the combo device failed.  I still had my previous DOCSIS 3.0...which had previously registered fine with Cox...but when I reconnected it the second time, I still had to call to register and activate it.

Bottom line:  If you're not registered (scheduled) for a self-install, you'll need to call.