Read the forum guidelines
For the past few weeks I have not been able to track my data usage. Everything shows ZERO. None of the metrics are there - Monthly, Daily, etc...
This happened after the current user interface changed.
i just used it, appears to be ok.
The data usage meter allows you to monitor your household's current and historical data usage. To opt-in for text message alerts and update your email address, please visit Notification Preferences.
Still reading zero on all metrics.
I have been having same issue when trying to view data usage both online at cox.com and on the app on my mobile device. I signed out of the mobile app and back in. Now instead of the message saying "We are experiencing technical difficulties. Please try again later," the message is "There is no data usage information at this time. Please try again later." And the widget now shows 0GB used. My account cycle is the 3rd of the month. Frustrating!