Forum Discussion
Heibi
New Contributor
Still reading zero on all metrics.
DustinP
5 years agoModerator
Heibi,
Please sign out and back into the data meter again to see if you're now able to find the data meter populating the usage and share your findings.
Thanks,
Dustin
Cox Forum Support Moderator
Please sign out and back into the data meter again to see if you're now able to find the data meter populating the usage and share your findings.
Thanks,
Dustin
Cox Forum Support Moderator
- dmonty5 years agoNew Contributor
I have been having same issue when trying to view data usage both online at cox.com and on the app on my mobile device. I signed out of the mobile app and back in. Now instead of the message saying "We are experiencing technical difficulties. Please try again later," the message is "There is no data usage information at this time. Please try again later." And the widget now shows 0GB used. My account cycle is the 3rd of the month. Frustrating!
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