Read the forum guidelines
Several months ago my (Cox’s) modem was damaged by a power surge. It was replaced with an Arris TM3402A. Since then I’ve had no problems. Download and Upload speeds are good 180 down and 12 up and Downstream power is good. However, Upstream Power Levels ALWAYS remain between 23.50 and 26.00 dBmV. I know that this is MUCH below the desired level, but I am experiencing no problems. Should I be concerned? Should I get a tech out here to check things out?
Thanks for the reply, Allan. There is one splitter, outside, where the drop comes into the house. One side goes to my Contour box - the other side to my modem. No other splitters or amps. It seems odd that my upstream signal is SO LOW and I am experiencing no problems.
Ok, Jonathan, I tried what you suggested. I checked the coax for bent connectors and secure connections. All looked good. Unfortunately, there was no change in my upstream signal. I repeat, this appears to be causing me no issues whatsoever. Both download and upload speeds are what the should be. I was simply inquiring if this may cause problems sometime in the future.