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Modem Information Page

I have a Motorola modem that I purchased, not supplied by Cox and I can no longer reach the Modem Information Page 192.168.100.1  I used to be able to access it to check signal levels, etc., but not anymore.  Is there a reason for them to be blocking this on customer owned equipment?

Thanks

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  • It says connection times out which it has never done before. I tried pinging it and that comes back as unreachable too, which is interesting....  It's a SB6121 so I know the info page is at 192.168.100.1   Rebooting router and modem still didn't fix it either... I even tried accessing it from my phone (while connected to my WiFi) and still get the same problem. 

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