Recent Discussions
Internet outage
My WiFi has been out since 9 am yesterday. It finally came back on at 6pm today but now it’s 7:30 and it’s out again I have work that needs to be done on my computer that I need to finish. I don’t mind going somewhere else to work during the day but my options start to run out in the evenings. I’ve tried to look for updates on progress or a time one of when things will be fixed but it doesn’t seem there is any progress.
Excessive Data use numbers
Is anyone else seeing huge data usage numbers recently? Somehow, I DOUBLED my usage numbers in March when I haven't been doing anything out of the ordinary. In fact, I supposedly used more in March than I did in January and February combined. Got charged for extra usage in March. Received notice that I've already used 50% for April. These numbers should not be as high as they are. I'm not doing anything out of the ordinary that warrants these numbers. I spent a good part of this morning with support and they were absolutely no help. Is anyone else having these issues? Anything you've done to resolve it?
Trouble with using router with MDU
Hi, I moved to a new apartment with a Multi-Dwelling Unit, MDU. I was fine using MDU with my computers and phones, both wired and wireless, but connecting all other devices, such as a smart TV, was hard. So I bought a router to ease up connection for other devices, but it seems like it's causing trouble right now. Every single day, I have to reboot my router because it loses internet connection. Right now, there is a modem hooked up in the wall, which provides LAN ports to every room, and in one of the rooms, I set up the router, which connects to my desktop through LAN and other devices wirelessly. The technician came and checked the log and said that the log seemed fine and had no error messages. Is MDU just not compatible with any routers, or do I have to set up specific settings to use the router, such as IP settings or MAC settings? Right now, I'm using BE11000, using dynamic IP with default WAN MAC. Using IoT for small devices and DHCP enabled. If needed, I can share other settings too.
