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Kritikia's avatar
Kritikia
New Contributor
7 years ago

TV

I turned ont he tv using the cox contour remote and then on click on the blue microphone button and said "Hallmark" - tv came back and said, sorry I did not gret that. I clicked on the microphone button again but nothing happened. When I click on the microphone button, the blue light goes on the remote but nothing on the tv. Now the tv will not shut off using the remote.

Suggestions?

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  • DustinP's avatar
    DustinP
    Moderator
    7 years ago
    Hello Kritikia,

    Have you tried unpairing then pairing the remote to the equipment again? If you haven't and need steps, then check out this link: https://www.cox.com/residential/support/pairing-or-unpairing-the-contour-2-remote.html