Service interruptions
We lose tv service about 3 nights a week for a "known outage" in our area. I called tonight at 1am when it went out as usual and was basically just told, "yeah, there's nothing we can do, it should b...
Forum Discussion
Until 18 months ago we NEVER had service outage issues with Cox. I do not know what happened, at that 18 month window but service outages are the only thing we can rely on now. I was a work from home Customer Service Agent who lost my job because I could not rely on My ISP. Our Phone, Cable, and TV are all thru Cox. We have erratic coverage that we pay $250 every month. I wouldn’t hold my breath if I were you. I have had 15 service calls and my issue is not resolved completely....however, direct tv was worse. Everything they tell you is a flat out lie. F I find a good solution I will take out adds on tv and the internet.
Hi LRNifty50, if you are still experiencing issues with your service, email my team at cox.help@cox.com so we can investigate further. Please include your full name, address, and a link to this page in your email. -Becky, Cox Support Forums Moderator
