Forum Discussion
I don't know how far "Failed to Download Image" is in the operational sequence of a cable-box. Perhaps its a specific frequency on the network affecting downloads.
Is the cable-box connected to a coaxial-cable splitter? If so, could you directly connect the cable-box to the coaxial wall-outlet? If your Internet modem is also on this potential splitter, you'll lose Internet service until your reconnect its splitter.
It is not on a splitter
- Bruce2 years agoHonored Contributor III
Is your Internet modem in the same room? Is it connected to the same coaxial wall-outlet? Do you have multiple cable-boxes in your house? If so, could you swap one of the other cable-boxes with the problematic one?
- ptamom2 years agoNew Contributor
No it not and we do have multiple cable boxes and we did swap it and it does not work
- Bruce2 years agoHonored Contributor III
After swapping cable-boxes with other ones in the house, you get the same "Failed to Download Image" from the same coaxial wall-outlet?
There's something up with this outlet. Remove its cover plate and look for a splitter.