Forum Discussion
BenS1
Former Moderator
Hi @Gizmom
You need the larger Host Contour box to be plugged in and connected in order for the smaller Client box to work.
Ben S.
Cox Support Forums Moderator
You need the larger Host Contour box to be plugged in and connected in order for the smaller Client box to work.
Ben S.
Cox Support Forums Moderator
gizmom
3 years agoNew Contributor
Thank you for your reply. Maybe I was not clear. The host box is plugged in and working. I have now exchanged the host box also and the new one is plugged in and working fine, but still cannot get the client box to work. I have replaced all the cables and also ran cable to another cable wall outlet but still no luck.
- Andrew_Wees3 years agoContributor III
Has the client box ever worked?
- gizmom3 years agoNew Contributor
Yes. It was working fine until I unplugged the host to put it in a new media cabinet. I have checked all the connections there too.
- CurtB3 years agoValued Contributor III
Just for grins, try this if you haven't done it already. Unplug both boxes. Then power the host box and wait until it finishes its reboot. Then power the client box. It may not help, but it won't take much time or effort to find out.
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