Forum Discussion
Becky
Moderator
Hi Dmorack, our video engineers are investigating the issue with the NHL Center Ice channels. We hope to have an update soon. -Becky, Cox Support Forums Moderator
dmorack
6 years agoNew Contributor II
Still not fixed this evening. No explanation or time to resolution provided by Cox Support. I've called 3 times. Very disappointed.
- KevinM26 years agoFormer ModeratorHi Dmorak, our video engineers are still actively investigating the issues regarding your Center Ice channels. Again, we are truly sorry for the inconveniences caused. When we receive additional information, we will most definitely follow-up with you. -Kevin M, Cox Support Forum Moderator
- dmorack6 years agoNew Contributor II
It's fine this afternoon. There are 2 games using 4 channels and all of the channels are viewable. Still, 3 days to fix this issue is inexcusable.
- Becky6 years agoModeratorI'm glad to hear it, Dmorack! Please let us know if the issue reoccurs. -Becky, Cox Support Forums Moderator
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