can't pair remote
we got a new tv (RCA model RTU4300)
I can't get the contour xr11-rf remote to pair. I have tried thru the contour menu process and also the 'setup' and code route.
also tried the factory reset on...
Forum Discussion
Contour is the same platform as Xfinity so you can also find more codes on the Comcast site.
thank you -- doesnt work. i've tried about a dozen of the listed codes. the remote does flash green twice as recognition of the code but still does not control volume/power
thank you -- finally got it. code that worked was 12746
Is the LED receiver exposed or is there anything covering the LED receiver on the RCA?
nothing blocking the RCA. the RCA remote works and the tv is receptive to it
Press the Contour button on the remote > Settings (gear icon) > Device Settings > Video Display.
You'll see 3 graphics at the top: System Capacity (HD)...[model of cable-box]...and an audio/video device. What's listed as your audio/video device?
it says 4K UHD Undetected
Via HDMI, to what is the TV connected?
it's connected to the Xi6-A contour mini box
I'll assume both ends of the HDMI are fully seated because Contour indents something.
This is what I think: RCA used to be 1 company but has been historically bought and sold by other companies. I don’t know which company owns RCA now but I’ll assume whichever company, the company probably owns 10 other brands of TV sets but buys…or owns…1 type of IR component and this 1 component has to be compatible with a hodgepodge of mixed-and-matched components of the 10 other brands. This is probably why the Xfinity site lists 50 IR codes for RCA. You’ll just have to trudge through all codes.
If you finally find a code, make sure it not only works for Volume and Channel but also Mute and Input Select from the Contour remote. Input Select instructs the TV to display whatever is connected to it.
Great! It works for all 4 functions: Volume, Channel, Mute and Input Select?
yes!
