Forum Discussion

dmart's avatar
dmart
New Contributor
7 years ago

outages

Anyone else having trouble with frequent outages. Seems to happen every couple of weeks and sometimes for extended periods. Last time I called and two techs told me my box was broken. Finally talked to my neighbor and figured out it wasn't just me. Today the tv keeps freezing. Checked website, another outage. Tired of paying big bucks for no service.

  • MariaL's avatar
    MariaL
    Moderator
    7 years ago
    Hi Dmart,

    We can certainly investigate your concern with frequent outages; however, we will need some additional information in order to do so. Please send my team an email at cox.help@cox with this post, your full name, and your complete address.

    Maria L.
    Cox Support Forum Moderator