Forum Discussion

marcfryetv's avatar
marcfryetv
New Contributor II
2 months ago

Online recorded programs not playing.

My recorded shows, that are recorded online not a DVR in my house, glitch, stop, and won't allow me to watch the full recorded show. I show that I record every night was not able to be watched after it was recorded and then just vanished. Any idea what's going on?

DVR Fail
  • jcinicolo's avatar
    jcinicolo
    New Contributor II
    2 months ago

    Same here and not new.  Moderators, stop asking for account info.  This is a cloud network problem that you are aware of.  In my case I've opened tickets since mid November with no clear action or plan other than to confirm they're aware of the issue.  Keep calling them to push for escalation.