It seems like I may have selected the STARZ button on the email, but for some reason had to call because I did not see or was able to pick any stations on my TV. You may try doing a search of STARZ while in you email and look for the email, or look in your trash folder if it got deleted. Not sure how long an elapsed time they gave the free service....mine was around June, and I did it within a month of attaching my 2 Contour DVR's. My self install was basically remove the old, plug the new and return the boxes to Cox. Since I had 2, I think I got 2 emails....
thanks again for your help - nothing in my email. I installed it about 3-4 weeks ago and my emails go back months. I know I would have noticed. Really not a huge deal - just stinks when you are told you are going to get it and three different people from Cox don't know what you are talking about. Who knows, maybe the deal was very time sensitive.
