Forum Discussion

rkalla's avatar
rkalla
New Contributor
4 years ago

Years of stable/fast service - suddenly (4 days ago) about 1/10th the speed.

Scottsdale, AZ - been a Cox customer for 10-years at this address. Always been Internet-only and always purchased the fastest plan available w/o incentives. For the last 3 years in my area been sup...
Gigablast
internet
speed
BenS1's avatar
BenS1
Former Moderator
4 years ago
Hi @Rkalla

We appreciate your loyalty and I completely understand the frustration of having an inconsistent internet signal. All of your signals look good. Although I do see a few timeouts on your modem. Are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of your modem? If so can you please bypass any splitters/amplifiers and plug it directly into the wall from the modem?



Ben S.
Cox Support Forums Moderator