Forum Discussion

ChrisB's avatar
ChrisB
Community Manager
5 months ago

Yahoo Email Transition - Links & Resources

Hi All,

We've pulled together a list of the most helpful threads you've posted related to the Cox.net email move to Yahoo. Thanks to our community members for sharing your tips and tricks!

Also, just a quick note, not all customers and email accounts are being transitioned at the same time.  You will receive emails from Cox in advance to let you know about your email moving to Yahoo. When your email is ready to make the move, you will receive an email from Yahoo with instructions on how to do so. 

If you have multiple email addresses, each of them will receive their own individual instructions when they are ready to move.

On to the Topics!

MacMail - Yahoo Email Setup as documented by tkaz 

MacOS Mail App Setup as documented by @Lyndonb95

Outlook 365 Setup for Mac Users as documented by tkaz 

Yahoo Email Transition - iPhone Setup as documented by MangoMan 

Check Here if You're Missing Folders in Outlook, discussion by SteveK08 

Thunderbird Settings as documented by Waleee

In addition to the threads above, be sure to check out https://www.cox.com/residential/support/coxnet-email-transitioning-to-yahoo.html

Thanks!

email
macmail
outlook
Outlook 365
thunderbrid
Yahoo
  • SteveG1's avatar
    SteveG1
    New Contributor II
    5 months ago

    Thank you for this.

    There is another issue that Outlook users may face. . Yahoo limits the number of items in an Outlook folder to 10,000. Beyond 10,000 they will not download/synch any remaining items. As an example, before I transitioned to Yahoo I had over 28,000 items in my Outlook inbox folder for my COX email account. After transitioning and synching with Yahoo, that same folder only had 10,000 items. Logging on to Yahoo directly I verified that all of those emails where still there, but it would only put 10,000 into my Outlook inbox folder. To resolve this problem, I had to create multiple new folders within Outlook for my COX email account and drag thousands of emails from my inbox over into those folders taking care to not exceed 10,000 for any one folder. This required multiple rounds of moving emails, forcing a synch with Yahoo to get more emails into my inbox (which was really slow), and then rinse and repeat until my fully synched inbox was less than 10,000. This was a royal pain in the rear and took quite some time to accomplish. After doing some research I found that Yahoo has known about, and often denied, this issue for years. Yahoo is not exactly what I would call a top tier provider.

    • Anesti33's avatar
      Anesti33
      Contributor
      5 months ago

      Have you considered cleaning out stuff you don't need.

      Beyond quota issues, you're already having severe performance impact. You've also built a high-risk trove of information to plunder if anyone gains unauthorized access.

      • SteveG1's avatar
        SteveG1
        New Contributor II
        5 months ago

        Yes, I have cleaned those files, but I have 20 years worth of email that I want to retain. The performance issue was never a problem before the transition, but that changed when using Yahoo. Synching with Yahoo has been much slower. To avoid that problem my non-inbox folders are treated as data and I do not synch them with Yahoo after the initial population. As far as the security issue goes you always need to assume that if you get hacked you are pretty well screwed. So firewalls, VPNs, appropriate antivirus/malware software, password management, and good security awareness procedures are a must. Most people don't realize just how much personal data can be gleaned from the average PC. So am I invulnerable? Of course not. My really sensitive files are on an external drive that gets disconnected after each use. CISM here.

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  • patouchet's avatar
    patouchet
    New Contributor II
    5 months ago

    Thank you Chris,

     This the best collection of topics and [more importantly for me] the most concise description of what to expect from the move. Cox failed to inform me of the process 1st of all, then I received the hi-jacked link; but nothing really informative. Kudos to you and anyone who helped with this. My Outlook 2019 still unusable, but now I've got enough to try that later.