Forum Discussion

veera's avatar
veera
New Contributor
6 years ago

Worst service I ever seen

They screw me over with prices and won't lower them after they raise.I was on auto  pay and didn't see how much they are charging. I just open my credit card statement and see it was $66 charging only for basic internet plan.Their customer service is bad because the people will argue about your issues instead of listening, Waste of time and money

bad service
  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    6 years ago
    @veera

    Cox provides the Support Forums as a service to its customers to help them obtain technical support, exchange ideas, and get information relating to Cox products and services. Billing and account questions that require the sharing of personal information aren't suited for a public forum. For further assistance, please email us at cox.help@cox.com with your full name and address.

    Jonathan J
    Cox Moderator