Forum Discussion

Megwin's avatar
Megwin
New Contributor
4 years ago

Why does my wifi drop everyday multiple times???

This is ridiculous and we should be getting our money back every month for the amount of wifi loss we've experienced. COX makes me want to move homes!!! I am so sick of having internet problems every...
Megwin's avatar
Megwin
New Contributor

And why is the live chat button never there? What's the point of advertising live chat if it doesn't exist???

Allan's avatar
Allan
Moderator
4 years ago
@Megwin, I know you've spent a lot of time on this already and we can take a closer look at the account for you. Please send us an email with your full name, address, and a brief description of this concern to cox.help@cox.com. Allan, Cox Support Forums Moderator.