Why does my internet connection drop daily?
Every few days my internet has a complete outage or I have to reset my modem (sometimes multiple times a day). I have had a tech come out and replace the cable, I have spoke to the techs over the phone, no one can help. The best they offer is for me to pay a discounted price for the day. Really? I would go to another provider, but unfortunately they are the only high speed internet provider in my area. Is there really nothing Cox can/will do to fix this so I can use the internet uninterrupted? I really don’t think I should be paying for services when Cox is failing to provide. Would you pay for a car wash just for them to hand you back the keys to your dirty car, but still demand payment?