Forum Discussion
igorek
4 years agoNew Contributor
It has to do with the age of the infrastructure in your area. At my old house, it would drop constantly an Cox tech would come out and put a filter on then the next one would come out and remove it then the next one would put it back. That's how it was for 10 years until I said enough is enough and switched to ATT. When I moved to my new house, ATT only provides 1.5Mbs so I had to get Cox again and it's actually very stable.
I'm guessing that you have a lot of noise on your line. You can try and see if the line is grounded and that might help or not. Next time Cox tech comes out, ask him to check and make sure that it is (it should be by code but mine was not).
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