Forum Discussion

ZapperOne's avatar
ZapperOne
New Contributor III
2 years ago

Why do COX "moderators" lock discussions they don't like they way they are going for COX?

I just had a COX moderator lock down a discussion {and had the nerve to mark my questions as 'solved') when COX could not provide me as a paying customer a fix to a problem I am experiencing with COX...
GregP1's avatar
GregP1
Moderator

Hi ZapperOne, 

I have reopened the thread to allow replies. It appears one of the other moderators believed the issue was resolved with several responses indicating that it is not currently possible to change channels like this on the Cox panoramic wifi modem. I have submitted feedback that will go to our engineers and team that decided not to allow our customers to make this change.

Greg P

Cox Forums Moderator

ZapperOne's avatar
ZapperOne
New Contributor III
2 years ago

Greg,

Thanks for your help, but it's still marked as "solved" when it is not.

Can you fix that please?