Why did you cancel my setup? You sent out a patch cord about two weeks ago. There is a cable coming out of the ground, just need the box on the side of the building. You were supposed to due the install outside and I was suppose to do the rest inside. I un

Why did you cancel my setup? You had sent out a patch cord about two weeks ago. There is a cable coming out of the ground, just need the box on the side of the building to be installed. You were supposed to due the install outside and I was to do the rest on the inside. I understand that you can't come in side the residence, but there again, why did you arbitrarily can the service? What do I do with the patch cord that you sent out (leaving me to believe service was going to start soon)? It is completely unbelievable that you strung me along for all of this time.