Point blank if cox is going to have a data meter I want an actual reading. Not just oh you used 1082GB this month you are over. I want an hourly break down for their system. This is the second month we have gone over and this really started happening when they said the grace period ended. I think cox is inflating everyone's data meters just to make more money. I mean they already were offering unlimited data on all of their plans but then someone decided they could make more money if they instilled a cap. Only 2% of their customers are supposed to go over but I hear that over 35% of clients are incurring an additional data charge because they went over. *** my 85 year old grandmother went over and all she has is a tablet and a cell phone and I'm the one that restricts it. All cox could do was shrug and say "uuuuhhhhhhh, we aren't sure." They will never fix this because they don't want it fixed. This makes them a but load of money. And if you get the unlimited data THEY STILL THROTTLE YOU!!! My family is a family of gamers but we monitor ourselves very closely and my husabnd and I both work in IT. If we had another opinion for internet we would take it in a heartbeat. I'm {} this close to cancelling everything and telling them to take a hike just like their data plans and prices have.
Point is if you are going over your data you will continue to until there is an investigation that cox is not only inflating their customers data to make them go over but if you get the unlimited they throttle you because you are using too much. Cox is not longer a ISP they are a gateway to something that is free. Used to the ISP offered software and different things like that but internet wasn't there strong suit. Cable and phone was the big money maker. With Netflix, Hulu, and the stations themselves offering you a better price you can always switch. So then Cox changed up it's game plan and charged more for internet than anything else. They realized that this is the only way they could make money by capping data and inflating not just the price but their users data in a meter form. Also we used to track our data on a daily and when cox rolled out the data meter it never matched what we had. With net neutrality being removed it is only going to make things worse. If you have time and want more information I have started a petition. I don't know if it will do anything but it is worth trying and the other link is from the creators of the internet explaining why it should be open and free. It is extremely long so I understand if you pass on reading it. I wish I could be of more help but something has to be done and I don't think things will change for the better.
https://www.change.org/p/sharon-s-truxillo-stop-imposing-in-personal-lives-by-adding-data-caps
https://static.tumblr.com/unowjew/1b8p0vnxq/comments_of_internet_engineersfcc_nn.pdf
