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Geremia17's avatar
Geremia17
New Contributor
31 days ago

watchtv.cox.com TVAPP-00167 error

https://watchtv.cox.com/ throws this error:

    Now connecting to your entertainment experience

    Please clear your browser's cache

    Sorry, we're having some trouble. Please clear your browser's cache and then refresh this page.

    (TVAPP-00167)
    Please wait

user-agent string: "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:108.0) Gecko/20100101 Firefox/108.0"

  • Geremia17's avatar
    Geremia17
    New Contributor

    I've tried Chrome, too, and cleared the cache in both browsers. I still get the same issue in both browsers.

    • CurtB's avatar
      CurtB
      Valued Contributor III

      It could be caused by an Ad Blocker.  Try disabling extensions.

      • Geremia17's avatar
        Geremia17
        New Contributor

        No, that still didn't help. Maybe it's due to the fact that I had to spoof my user-agent to get it to bypass the "outdated browser" warning? Which browsers are supported? I don't know why my most recent version of Firefox or Chromium would be considered outdated.

  • CurtB's avatar
    CurtB
    Valued Contributor III

    So. did you clear your browser's cache and refresh the page?  If no, why not?  If yes, did it fix the error?