Forum Discussion

Geremia17's avatar
Geremia17
New Contributor
2 months ago

watchtv.cox.com TVAPP-00167 error

https://watchtv.cox.com/ throws this error:     Now connecting to your entertainment experience     Please clear your browser's cache     Sorry, we're having some trouble. Please clear your ...
Geremia17's avatar
Geremia17
New Contributor

I've tried Chrome, too, and cleared the cache in both browsers. I still get the same issue in both browsers.

CurtB's avatar
CurtB
Valued Contributor III
2 months ago

It could be caused by an Ad Blocker.  Try disabling extensions.

  • Geremia17's avatar
    Geremia17
    New Contributor
    2 months ago

    No, that still didn't help. Maybe it's due to the fact that I had to spoof my user-agent to get it to bypass the "outdated browser" warning? Which browsers are supported? I don't know why my most recent version of Firefox or Chromium would be considered outdated.

    • ChrisJ2's avatar
      ChrisJ2
      Moderator
      2 months ago

      Hi, there. If you're getting an "outdated browser" error, are you using Windows 7 on the PC in question, or using a VPN? 

      • Geremia17's avatar
        Geremia17
        New Contributor
        2 months ago

        No, I'm not using Windows nor a VPN. I'm using Firefox 128.3.1esr (64-bit) on Linux.

        I am using custom (non-Cox) DNS servers. Maybe that's part of the problem?