Forum Discussion

Vmor's avatar
Vmor
New Contributor
7 years ago

Visa Prepaid Card

Why does it say my prepaid visa card only has .01 available.  What happen to the $300 as promised.  This sounds like something that TV stations or the Attorney General should hear more about this if some one from Cox does not get a hold of me to explain why this happen.

  • KevinM2's avatar
    KevinM2
    Former Moderator
    7 years ago
    hi Vmor, we'd like to investigate this matter further, and we're deeply sorry you're having this type of experience. Would you mind forwarding a link of this post to our team at cox.help@cox.com? Any assistance you can provide would be greatly appreciated, and we look forward to working with you on this. -Kevin M. Cox Support Forum Moderator