Very, very, very bad internet speed. Now Kbps and not MBPS

t just keeps getting worse.  Now my download ranges from 141 to 525 kpbs wlhen it should be at 30 MBPS.   They are supposedly working on the lines (about 6 weeks, since I filed a report with FCC) but just keeps getting worse no matter what they do.  Even loaned me a panoramic modem router to try (no better, just got worse)  Just got my new bill and wonder why I am still paying for this service when it is non-existent.  I can't even stream any shows as it says the speed is to slow.  

I am wondering why I even subscribe to internet with cox.????

I have been suffering from this since 2010.  They just cannot get it fixed for me.

I am disabled Senior and they are just bleeding me dry.

They care for nobody only making money for Cox.  Not even any discounts either for Seniors.:(

Here is the report of my speeds

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TIME			SIZE	SPEED	CONNECTID	PROVIDER	TID
Sun Feb 25 2018 @ 1:57:11 am	US		920 kB	521 kbps 65 kB/s	6245447828312	Cox Communications	XRgo6ZiwB	share
Thu Feb 22 2018 @ 5:06:22 pm	US		920 kB	585 kbps 73 kB/s	6245447828312	Cox Communications	RLTacXwyk	share
Mon Feb 19 2018 @ 12:42:50 am	US		11.3 MB	213 kbps 27 kB/s	6245447828312	Cox Communications	kqXQbv5zD	share
Wed Feb 14 2018 @ 6:27:19 pm	US		6.4 MB	141 kbps 18 kB/s	6245447828312	Cox Communications	GWfk8E4ty	share