DRVEGAS
5 months agoValued Contributor
Very intermittent connection
What should I tell Cox about my very intermittent connection? I don't want them to come in my house because the issue is not in the house. I know this because I'm a technician myself and have checked everything inside. It's definitely an issue outside or maybe in the entire neighborhood because my neighbors are also having the same issue.
Hi DrVegas,
I apologize you are having trouble with our service. I know how frustrating it must be to have an intermittent issue like this. Please reach out to us privately. Our email address is cox.help@cox.com please include your full street address and a link to this forum post.
Greg