Forum Discussion

DRVEGAS's avatar
DRVEGAS
Valued Contributor
4 months ago

Very intermittent connection

What should I tell Cox about my very intermittent connection?  I don't want them to come in my house because the issue is not in the house.  I know this because I'm a technician myself and have checked everything inside.  It's definitely an issue outside or maybe in the entire neighborhood because my neighbors are also having the same issue.

  • GregP1's avatar
    GregP1
    4 months ago

    Hi DrVegas,

    I apologize you are having trouble with our service. I know how frustrating it must be to have an intermittent issue like this. Please reach out to us privately. Our email address is cox.help@cox.com please include your full street address and a link to this forum post.

    Greg

  • GregP1's avatar
    GregP1
    Moderator
    4 months ago

    Hi DrVegas,

    I apologize you are having trouble with our service. I know how frustrating it must be to have an intermittent issue like this. Please reach out to us privately. Our email address is cox.help@cox.com please include your full street address and a link to this forum post.

    Greg