Very, very, very bad internet speed. Now Kbps and not MBPS

Hello AZDesertGal,

Thank you for reaching out to Cox Forum Support. I truly apologize that you've had the poor download speeds. We would like to take a look into this for you. Please email cox.help@cox.com with your full name, address, and a link to this forum post. We can investigate this issue and provide an update. We will reply back once we receive the email. Thanks