Very Frustrated - Please help Cox!!!
Hello!!
For the past year and a half ever since Cox did "maintenance in my area" I have had persistent but intermittent issues with my connection. I have seen randomly increasing packet loss on my ...
Forum Discussion
No splitters or amplifiers from the entrance point to the modem. The last Cox tech that came out put a 6db Attenuator on the back of my modem but that's all I am aware of.
I am not surprised you aren't seeing anything it will be fine for hours/days at a time but then suddenly I am dropping 40-50% of my packets for off and on for several hours and days. Last night in fact it was doing this from about 7pm -11 pm PST but had been fine the rest of the day and has been fine so far today.
@Rlincoln24
Thanks for letting me know. I would recommend setting about another technician visit. You can always email us at cox.help@cox.com with your full name/fulladdress and we can set one up for you.
Ben S.
Cox Support Forums Moderator
Thanks for letting me know. I would recommend setting about another technician visit. You can always email us at cox.help@cox.com with your full name/fulladdress and we can set one up for you.
Ben S.
Cox Support Forums Moderator
