Forum Discussion

Kory_Aschenbren's avatar
Kory_Aschenbren
New Contributor
7 years ago

Very disapointed with Cox and the customer service!!

Why if I am upgrading can I not get the introductory offer. I will be new to the highspeed internet service!
  • CarolLM's avatar
    CarolLM
    7 years ago
    Hi Kory, in most instances Cox like its competitors have the introductory offers available to brand new customers. I'll gladly review your account regarding this matter. Please reach out to us via Facebook private message, Twitter direct message or email us at cox.help@cox.com. You'll also want to include a link to this message as well. -Thanks,
CarolLM's avatar
CarolLM
Former Moderator
7 years ago
Hi Kory, in most instances Cox like its competitors have the introductory offers available to brand new customers. I'll gladly review your account regarding this matter. Please reach out to us via Facebook private message, Twitter direct message or email us at cox.help@cox.com. You'll also want to include a link to this message as well. -Thanks,
  • Kory_Aschenbren's avatar
    Kory_Aschenbren
    New Contributor
    7 years ago

    Carol,

    I understand about the introductory offer, but if I am getting a new service, then I am a new customer to that service. I want 100mbps for $59.99!!