This isn't inconsistent upload speeds; it's non-functional upload speeds.
A Cox technician already checked the levels coming into the house and said they were bad. The modem is on an exterior wall, so there's no inside cabling to check.
The problem is that the technician can't fix the levels outside the house, because they're almost always contractors and have no leverage to make the right teams do anything. And I have no leverage either.
There's no one at Cox I can speak to who has control over this issue. They don't let customers talk to those teams. All they can do is keep scheduling technicians who keep saying things are bad and Cox's fault.
What can I do?
