Upload speeds dip around 3 PM.
Hello - I am beyond annoyed with Cox's service right now. For the past few days, my upload speeds have been dipping around 3 PM. This is a huge problem. With COVID I do everything online, school, talking with friends and family, etc. All of those things require upload speed, and mine is practically nonexistent.
Usually my upload speed is around 11Mbps. Last night, and tonight, when I tested it has been in between 0.07 and 0.11. This is obviously frustrating.
I tried to call the support number earlier, went through everything with it saying internet speed is hard to help with, just to be hung up on after saying hello.
It doesn't really matter if internet speed is hard to help with, the minimum for my upload speed should be much higher than this. I'm very upset. I've had plenty of problems in the past and if this isn't resolved I will probably look into switching providers.