Unexplained Data Usage Spikes
I have noticed some very weird spikes in my data usage meter. On November 21st the meter reported I used 1,425GB of data, up from my general average of 10-15GB per day at most. Had to call customer support and have them credit back the $100 in overage charges, as it was clearly an error and I had even remembered that we didn't even stream any television or music that day. The representative mentioned that he had several calls with similar concerns, and that there must have been a bug in the system or something. They also suggested I change my WiFi password, which even though I know the network hadn't been compromised I obliged.
Fast forward to today, I notice that it shows on December 13th that we used 182GB which although less is still quite the spike from our general average. Once again, I had obligations that day and wasn't even home most of the day. I wish I had more internal data regarding network traffic but unfortunately I don't. Has anybody else noticed any odd unexplained spikes?