Three years ago I ordered Cox's fastest internet service and it was simply great. I raved about it to others. The up and download speeds were awesome and the TV never buffered. So when the gigabit service came out, naturally i ordered it. What a mistake.
I never get the advertised download speed. The upload speed is like having dial-up from the 90s. My TV and YouTube now buffers. Nothing has changed other than I ordered this new service.
Why pay all this extra money and buy a new box from Cox only to downgrade the speed? That and this service is being throttled. An upload will start at a higher speed then throttle down. This is 100% unacceptable. I feel like I ordered the cheapest Internet service at the highest price.