Unacceptable
Three years ago I ordered Cox's fastest internet service and it was simply great. I raved about it to others. The up and download speeds were awesome and the TV never buffered. So when the gigabit se...
Forum Discussion
If it ain't broke...
There is a lot of equipment between your modem and the headend at Cox. Sometimes the adjusted throughput works itself out; sometimes it does not.
Has this mistake been more than a few days? If so, direct-connect to the modem and do a speed test. Someone posted a good test page. I think it's DSL Reports.
Would you post your modem logs here?
What equipment do you have? Makes, models, NIC, cable specs, etc.
