Forum Discussion
Borisb85
4 years agoNew Contributor
Hi Bruce and Becky. Thanks for providing links that are the opposite of helpful with regard to disabling your home 5G network. There are literally zero references to disabling 5G.
NicholeC
4 years agoModerator
Hi Borisb85, if you are unable to disable in the app, you can do so by logging into the router directly. Here are some steps about how to access the gateway settings from your browser: www.cox.com/.../setting-up-wifi-with-the-panoramic-wifi-gateway.html. If you have any trouble disabling from there, please feel free to email us at cox.help@cox.com. We can complete this for you. Thank you. -Nichole