Suspicious Activity Again and Again and Again
I have been a COX customer for 23 years. Until the last year I doubt that I encountered a single problem with password and/or suspicious activity. For the last year or so, more and more and more of ...
Forum Discussion
I have been using COX email along with MacMail for years with no problems until last June is when it started. Now, this situation is just the culmination of a problem systemic to COX which they seem not to care about a remedy.
Hi Bird Dog, one of the agents you spoke to on 11/1/19 escalated an unblock request on your behalf. We'll let you know as soon as the request has been completed. -Becky, Cox Support Forums Moderator
Thank you for the update Becky. Notwithstanding, I am completely "in the dark" as to the reason this nightmare began, why it has taken 5 days and still not remedied, , why COX "experts" time and time and time again transfer a caller to completely inappropriate extensions, why I was literally tortured emotionally and physically (Heart related issues from stress levels) for 6 wasted hours and finally why does COX allow individuals to try to intimidate callers and coerce them into signing up for maint contracts in order to fix a problem they know they can't fix.....??? Just a few rhetorical questions Becky. I am waiting for follow up info and resolution....again, thank you for any help you might provide.
ABSOLUTELY UNBELIEVABLE.........Despite being a victim of this systemic COX Spam issue......and despite not being able to send emails from my account.......Despite that, at 11:08 PM last night I receive a text and an email telling me to ......(wait for it now.....drum roll)....you guessed it.......WE HAVE NOTICED SUSPICIOUS ACTIVITY ON YOUR ACCOUNT. CHANGE YOUR EMAIL PASSWORD.......Is this an attempt to make COX look like the biggest fools on the planet OR is it to drive me crazy? COX.....YOU HAVE HAD MY ACCOUNT LOCKED DOWN SINCE LAST WEEK !!!!! HOW COULD THERE BE SUSPICIOUS ACTIVITY????????
NOTE: TO BECKY......w.hat do you think now ?????????????
Good lord COX reps are clue less
