Suspicious Activity Again and Again and Again
I have been a COX customer for 23 years. Until the last year I doubt that I encountered a single problem with password and/or suspicious activity. For the last year or so, more and more and more of ...
Forum Discussion
As a a MAC user, do not use COX E-Mail it will turn into this.
I have been using COX email along with MacMail for years with no problems until last June is when it started. Now, this situation is just the culmination of a problem systemic to COX which they seem not to care about a remedy.
- Hi Bird Dog, one of the agents you spoke to on 11/1/19 escalated an unblock request on your behalf. We'll let you know as soon as the request has been completed. -Becky, Cox Support Forums Moderator
Thank you for the update Becky. Notwithstanding, I am completely "in the dark" as to the reason this nightmare began, why it has taken 5 days and still not remedied, , why COX "experts" time and time and time again transfer a caller to completely inappropriate extensions, why I was literally tortured emotionally and physically (Heart related issues from stress levels) for 6 wasted hours and finally why does COX allow individuals to try to intimidate callers and coerce them into signing up for maint contracts in order to fix a problem they know they can't fix.....??? Just a few rhetorical questions Becky. I am waiting for follow up info and resolution....again, thank you for any help you might provide.
